The ABCs of Choosing an ALH in AK – A list of some questions to ask and things to look for when choosing an assisted living home.
Adult Protective Services (APS) – This state agency investigates reports of harm and provides protective services to vulnerable adults aged 18 and older. To make a report of harm, submit your report online here or call 1-800-478-9996.
Aging and Disability Resource Centers (ADRCs) – The ADRCs help people access the long term services and supports available in their communities such as waiver services, in-home care, transportation, and assistive technology. Call 1-877-625-2372 for the ADRC closest to you.
Alaska Commission on Aging – The Commission plans and advocates for statewide senior services that promote the dignity and independence of all older Alaskans. For more information call 907-465-3250 or email hss.acoa@alaska.gov.
Alaska Legal Services – Alaska Legal Services Corporation (ALSC) is a private, nonprofit law firm that provides free legal assistance to low-income Alaskans. They do not provide legal services in criminal cases. Offices are located in 11 communities across Alaska. Alaskans over the age of 60 are generally provided assistance without regard to income, although a priority is placed on providing assistance to seniors in social or economic need. Complete an application here. For more information, call 1-888-478-2572.
Alaska State Association for Guardianship and Advocacy (ASAGA) – An organization that provides information on guardianship and conservatorship. They also provide trainings, tools, resources and advocacy for guardians and conservators. They have information on how to apply for guardianship and how to complete annual reports. For more information or to ask questions, please email asagaak@gci.net or call 907-444-4015.
Alzheimer’s Resource of Alaska – A non-profit organization that provides family consultations and education programs to individuals diagnosed with dementia, family caregivers, health care professionals and the public. Care Coordination Resource of Alaska provides services to all disabilities including seniors not eligible for waiver services. For more information, call 1-800-478-1080.
Assisted Living Home Licensing – This state agency inspects, licenses, and investigates complaints against assisted living homes in Alaska. This program’s website posts a list of currently licensed assisted living homes. To file a complaint, click here. For more information, call 907-269-3640.
Disability Law Center of Alaska – The mission of this agency is to provide protection and advocacy services to Alaskans with disabilities, through legal representation, education and strategic advocacy. Designated under federal law as Alaska’s Protection and Advocacy Agency, Disability Law Center has offices in Anchorage, Fairbanks and Juneau. For more information, call 1-800-478-1234.
Elder Fraud and Assistance – This state agency investigates claims regarding the financial exploitation of Alaskans over age 60, and seeks civil remedies on behalf of seniors. Call 907-334-5989 or file a complaint online here.
Medicare Information Office – This state agency provides one to one counseling to Medicare beneficiaries on how to get more out of their Medicare. They offer trainings on Medicare. They also provide tips on how to spot and report Medicare errors, waste and fraud. For more information, call 1-800-478-6065.
Nursing Home Licensing (HFL&C) – This state agency annually inspects, licenses, and investigates complaints against health care facilities in Alaska, including skilled nursing facilities. For more information, call 1-888-387-9387. Online complaint form is available here.
Office of Public Advocacy (OPA) – This state agency provides guardianship and conservatorship services to vulnerable adults as ordered by the court. For more information, call 1-877-957-3500.
Older Persons Action Group (OPAG) – This nonprofit membership organization is dedicated to improving services, developing programs, educating, promoting and implementing changes to help Alaska’s seniors live healthy productive lives. OPAG publishes “The Senior Voice” monthly newspaper ( click here), the resource “Directory for Older Alaskans” and organizes the monthly interagency breakfast for senior care providers. For more information, call 1-800-478-1059.
Resident Council Resources by AKOLTCO Resident Councils are required in all Nursing Facilities and highly recommended for Assisted Living Homes. For more information about Resident Councils, call 907-334-4480.
State of Alaska Ombudsman – This state agency helps people who have complaints or problems with state agencies or government. They investigate complaints to determine if you were treated unfairly, unreasonable, unlawfully or in error. To file a complaint, click here. For more information, call 907-269-5290.