Please detail any experience you have as a volunteer

Please list 3 references, at least one must be a professional reference

All Long Term Care Ombudsmen must avoid conflict of interest or the appearance of a conflict of interest. They cannot benefit financially from an affiliation with the OLTCO in any way.

LTC Ombudsmen are appointed by the State Long Term Care Ombudsman to enhance the quality of life for the residents of nursing facilities and assisted living homes. Each Volunteer Long Term Care Ombudsman (VLTCO) has statutory authority to enter a facility and approach residents and staff members in order to fulfill the program’s mission. All VLTCO are obligated to respond to all complaints made by or on behalf of residents in their facilities. All VLTC Ombudsmen are advocates for residents and follow the resident’s direction to resolve issues.